人力资源专业人员的7项技能

一份工作 人力资源 can encompass so many responsibilities, likely, no two days are ever the same. HR professionals take on a variety of different tasks 和 responsibilities throughout the company which makes them 无价的 在一个组织中. 根据 劳工统计局(BLS)， a的一些职责 人力资源经理 可能包括: 

• 向雇主咨询就业需求
• 面试求职者
• 保存雇佣记录和处理文书工作
• Planning 和 overseeing employee benefit programs 和 培训和发展
• H和ling staffing issues, such as mediating disputes 和 directing disciplinary procedures

If you enjoy working with others, love a lot of variety in your work 和 are very 有组织的, a 职业生涯 人力资源方面 也许适合你. Just like in any 职业生涯, there are some skills that can help you succeed. Here are seven skills that are important for a successful HR professional.

As an HR professional, you will work with fellow employees quite a bit. It is expected that you will work well with your colleagues 和 man年龄rs to settle work disputes 和 encour年龄 collaboration 和 adherence to work policies. HR professionals need a team-oriented mindset 和 to be focused on helping others so that the company 和 its employees can succeed. 

While it is important to be focused on your 职业生涯 和 personal growth, an HR professional’s primary focus should be on those that they work with. 虽然这可以是a 对人力资源专业人士的常见误解, HR works to actively benefit not just the organization but also all of its employees.

Since you need to be team-oriented 和 will interact with colleagues throughout your organization, 人力资源专业人员必须具备良好的沟通能力. You need to feel comfortable communicating through a variety of mediums. You will most likely have to offer presentations, phone conversations 和 help conduct interviews. You also need to be a strong writer since you will also play a part in sending email communications, 更新公司政策并发送备忘录.

HR professionals must be very clear in their communication so that employees all underst和 what is being communicated without causing confusion or having to explain again in simpler terms. 

3. 善解人意 

人力资源专业人士经常需要解决员工的担忧, 包括个人和职业冲突, 遵守公司政策的需要, 工作量问题和与工资相关的并发症. 很多时候，公司里的人会求助于人力资源部门来解决问题. 其他时间, employees are just looking for someone to listen to their concerns 和 provide them with additional resources. HR professionals must be empathetic 和 discerning with every situation. It is important to put yourself in some else’s shoes while also acting in your professional position.

4. 领导

不管他们是否愿意，人力资源专业人士都愿意 公司的领导者. Employees look to them for answers 和 support while man年龄rs look to them to enforce 和 maintain organization policy. 它们还有助于维持一个积极的工作环境. HR professionals also represent the face of the company when they conduct interviews.

有时候，人力资源专业人员需要负责. 当涉及到冲突管理和决策技巧时, HR professionals need to be able to think quickly 和 respond to situations. As effective leaders, they will encour年龄 others in their organization to become leaders themselves.

5. 多面手

HR is a 职业生涯 with a wide variety of responsibilities that change daily. 管理面试时, 培训和发展, 内部程序和不满, 人力资源专家需要为意想不到的变化做好准备.  HR professionals need to stay calm under pressure 和 be comfortable juggling multiple responsibilities simultaneously.

Because HR professionals are juggling these multiple responsibilities, they must be 有组织的. Some professionals develop a systematic method of completing tasks while others will prioritize tasks daily. HR professionals must also make sure that they know where important documents can be found 和 have them readily accessible if the occasion should arise. They are responsible for many legal documents as well as employee profiles. 承担本职位所涉及的所有行政职责, being 有组织的 not only will reduce stress but also promote your efficiency as an HR professional.  

虽然与员工互动是人力资源部门的一个好处, 机密信息必须保密. HR professionals h和le a lot of personal information about the organization as well as its employees. It is important that they can be trusted not only to know who is 和 who is not an authorized person 和 what is permitted confidential information but also not share that information with others.